Shipping policy
Shipping Policy — Yatripe
Processing Time
All orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.
Shipping Time
Once your order is shipped, the estimated delivery time is:
-
Metro Cities: 3–5 business days
-
Other Locations: 5–8 business days
Delivery times may vary depending on your pincode, courier partner, or unforeseen delays.
Order Tracking
After your order is shipped, you will receive an email or SMS with your tracking number.
Tracking may take up to 24 hours to get activated by the courier.
Shipping Charges
Shipping charges, if applicable, will be shown at checkout before you complete your order.
We may offer free shipping during promotions or for orders above a certain amount.
Delays
We are not responsible for delays caused by:
-
Courier service issues
-
Weather conditions
-
Festivals or public holidays
-
Incorrect shipping address provided by the customer
Once the order is handed over to the courier, delivery time is beyond our control.
Wrong Address / Failed Delivery
If an incorrect address is provided or the package is undeliverable:
-
The order may be returned to us.
-
Reshipping charges may apply.
Please ensure your address and phone number are correct before placing the order.
Damaged or Missing Products
If your package arrives damaged or items are missing:
-
Contact us within 48 hours of delivery
-
Email: support@yatripe.com
-
Phone: +91 70426 66550
Provide:
✔ Order ID
✔ Photos of product + packaging
✔ Unboxing video (if available)
International Shipping
At the moment, we do not offer international shipping.
Contact Us
For any shipping or delivery-related queries, reach us at:
support@yatripe.com
+91 70426 66550